By default, your ConverSight session will remain logged in for one hour before auto-logging you out.

Users can utilize the data connectors within the platform to connect to their data sources. Once connected, they can use the data management tools to create a new dataset and load data into the ConverSight platform. After loading the data, they should publish it through SME Coaching.  Documentation Link: Getting Started — ConverSight Documentation Documentation Link: Documentation Data Connect...

Log into your Fishbowl AI Insights dashboard Once logged in, locate the left menu Click on the menu option labeled "Data Management" On the Data Management page, look for the column labeled "Last Publish" Check the date displayed to ensure it was updated within the last 24 hours If the date is older than 24 hours, you may need to refresh or republish your data. Based on your findi...

Detailed data pulls will be logged into the "Show Recent Activity" feature. To access this, Navigate to the Datasets page, Click the settings icon next to your dataset, Select Show Recent Activity -- this will provide a log of all recent actions performed on that dataset

In order to best investigate this situation, please submit a Customer Support ticket, including a screenshot of the incorrect data and the expected value. Including the name of the Storyboard, Report, or Athena Question asked will help us pinpoint what and how the data is being pulled.

Within Conversight, Click on the feedback button on the right side of the screen, Input your feedback Click on Submit All feedback submitted is reviewed by the ConverSight Customer Experience Team.

If you don't see the left configuration menu like pictured below, to turn it on, Click your profile name in the upper right hand corner Toggle the Configurations option on

If you're organization is part of the Fishbowl partnership, by default all the users will have access to all  default Storyboards created at time of activation. Any custom implementation or Storyboards created after initial setup are by default only available to the person who created them. To share Storyboards with others, please see the following video link: Sharing a Storyboard — ConverSight...

Note: Only the Org Administrator can update user roles. Open the configuration bar and select Data Governance under Data Workbench.  Choose a user and click the Edit icon in the Action column.  In the Update User page, modify the user's role as needed.  Click Update to save the changes.   If you don't see the left menu, follow the following instructions to enable: Platform configurati...

Note: Only the Org Admin can update color scheme or branding. We now offer customers the ability to brand the ConverSight platform with their own business logo and colors, making it truly feel like their own product. Enhancing the platform appearance can significantly boost adoption and user engagement within your team.   Fishbowl AI Insights Users: Navigate to Data Governance under Data Work...

To see the last time your data was refreshed, go to the Datasets page, click the settings icon of your dataset and select "Show Recent Activity." This will display all the recent actions performed on that dataset.

The data refresh occurs daily for Fishbowl customers by default. Users can manually refresh their data by accessing dataset management in the data workbench option from the configuration bar. Choose the specific dataset requiring a refresh, Click on the adjacent settings icon and select "Republish" to initiate a manual refresh of the data. Users also have the option to schedule the data r...

Note: Only the Org Administrator can add users.   Fishbowl AI Insights Users: Navigate to Data Governance under Data Workbench. Click Create New, fill in user details and assign roles (User, Data Admin, Org Admin). Users can have multiple roles for expanded access. All Other ConverSight Users: From the left menu, hover over the gear (⚙️) icon and choose Teams Click Create New, fill in user ...