General Account Information

• What learning resources are available to me?
• What's the best method to learn how to use ConverSight?
• How do I add a particular column to an existing report?
• How do I save the changes I made to the report?
• How many users can I add?
• Where do I find the date, my trial expires?

General Platform Use

• How long do my sessions last?
• How to connect to other connectors and load data into platform?
• My data hasn’t refreshed. How do I republish it?
• Where can I see, what data is getting pulled in?
• I’m seeing issues with my data discrepancies or inconsistencies, how do I fix?
• How do I submit product enhancement and/or new feature request feedback?

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Athena

• What’s the proper format to ask Athena questions?
• How do I set alerts?
• What should I do if I see “You don’t have any active insights” in Athena?
• How do I interact with Athena?
• How do I train Athena?

Explorer

• How do I update date and period interval parameters?
• How do I see recently pulled reports?
• How do I create Folders for reports?
• How do I save reports as favorites without pinning them to storyboards?
• Can I select fields across different tables?

Insights

• How to create a Drill Down on data? Is there any default Drill Down?
• How do I delete an Insight?
• How do I edit existing insights?

Storyboards

• How do I categorize storyboards?
• What is a ProcessFlow? How do I create one?
• How do I arrange reports and metrics in a Storyboard?
• How do I clone Storyboards? Why should I clone Storyboards?
• How do I schedule Storyboards and/or reports to be emailed?
• How do I share Storyboards and/or reports?

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