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  • What’s the proper format to ask Athena questions?
    Documentation Link: User Interaction - Athena — ConverSight Documentation
  • How do I set alerts?
    To set an alert, Click on the Ask Athena icon Select the Alert Me icon on specific insights where the user wants to set alerts In the dialog box: Specify the conditions that will trigger the alert Customize the template for the resulting insight Click Save   Video Link: Alert Me — ConverSight Documentation
  • What should I do if I see “You don’t have any active insights” in Athena?
    If user sees this message, it means user hasn't been granted access to a dataset. Contact your data administrator to request access.
  • How do I interact with Athena?
    Users can interact with Athena, click on the Ask Athena icon, where users can input queries by typing or using voice commands via the microphone icon. Documentation Link: User Interaction - Athena
  • How do I train Athena?
    Users can train Athena by selecting the Train Athena option under the Data Workbench. Documentation Link: Subject Matter Expert Coaching — ConverSight Documentation Academy Link: Course: Subject Matter Expert Coaching (conversight.com)